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Email Tips.

• Always use the reply button to reply to an email, avoid starting a fresh one.
• Never start a new email by replying to an old one.

Emails contain hidden information saying whether they are replies and what to. Advanced programs use this information to sort emails and messages can get lost very easily this way.

• Never type your reply above the message you are replying to. This makes emails hard to follow, and wastes resources, both time and storage.
• Always delete anything quoted from email you are replying to that is not relevent to your reply. This makes your communication more efficient.
• If possible interleave your answers withthe pieces of quotde text to which they refer. This saves time for the recipient reading it, shows you have actually read their message through, rather than just typed some generic answer at the top, and removes ambiguity - it is obvious what the comment applies to.
• Make sure your email system inserts a chevron in front of qutoed text, some don't and this makes it confusing as to what is new text or not.
• Always use a subject line and don't use all capitals. A busy person may easily miss an email with no subject line, and most spam is written in all capitals. Don't let your message get missed.
• Use a signature
• The top line of a sig should be "-- " (hyphen, hyphen, space) better programs add this automatically. This allows advanced programs to recognise it is a siganture and not send it back to you
• Restrict your signature to 4 lines (excluding the separator). it is considered poor nettiquette (rude) to have a signate bigger than 7 lines of 80 characters.
• Avoid sending anyone-else's signature amongst quoted text.
• Set your email program to send plain text mails, these do not have the same virus and phishing risks as fancy emails and are far easier to reply to.
• Never send attachments (with the exception of PDFs) without the permission of the recipient.
• Never send the message in an attachment instead of in the email itself. It just wastes the recipients time, and sometimes even prevents them from getting the message.